mauijim.com

3.7
3.7 Based on 141 reviews

Maui Jim is a Peoria, Illinois-based manufacturer of sunglasses....

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Eva Anderson
Very Disappointed

My second pair of Maui Jim and I'm afraid my last. Look good, very stylish, very expensive which is fair enough if you think you are getting a quality product. However, shortly after my prescription glasses passed their warranty date, I noticed the lenses looked discoloured and fragmented. I thought at first something had been spilt on them. I cleaned them regularly but later noticed that nothing had changed and it was in fact getting worse. I knew they were out of warranty but Returned them to MauiJim, hoping they would be able to help. They said they couldn't. I asked why and they said "out of warranty" I asked what is the damage to the lens, they said it was a "Bi-Gradient Mirror Coating which was degrading. One might say "well why should they help. The glasses were out of their warranty period" But my contention is that for me, these were expensive glasses, over £500 and I would expect any coating such as this to last a lot longer than a little over two years. It appears to me that like a lot of companies these days obsolescence is built into products, keep the turnover going guys!! Anyway, be very careful if you intend to buy prescription lens sunglasses from Maui Jim. You may be looking for a new pair sooner than you think!!

1
Date of experience: Dec 15, 2022

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