I not only have Maui Jim Sunglasses, I have prescription Maui Jim Sunglasses; I could do an entire wonderful review of how much I love them and how great they are, but this review is about having to get them repaired by Maui Jim. I was devastated when the plastic piece on the arm snapped on my glasses as I rely on them and hate all my other pairs... I called Maui Jim and quickly opened up a repair case (person on the phone was great).. I received an email and included it in the box and sent them away. The day they were received, I received an email with tracking info that they were on their way back!!! When I received them, they came in a new case, wrapped like new, and looked like a brand new pair.. apparently they replaced everything (except my lenses -- I think)... I can't express what an amazing 10 out of 10 experience it was and the speed that I had them back was great! Best part -- NO CHARGE!!!!!!!! I even received the Tech's name (Alan) and his number in case I had an issue. So I can attest that Maui Jim not only makes such a great set of glasses, but if they break, the repair process is amazing!!!! Thank you Maui Jim
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Maui Jim is a Peoria, Illinois-based manufacturer of sunglasses.
