Firstly, Maui Jim UK customer services is superb without question. However; the lenses on the sunglasses aren’t that great. I own lots of pairs of Rayban and Oakley sunglasses and have never had any issues. I bought one pair of Maui Jim sunglasses for my wife, the Kawika blue lense. Within a couple of weeks the lenses had lots of tiny scratches all over them but she had only wore them on two occasions which was strange. We took them to UK customer service as it was fairly local to us and they checked our receipt and changed the lenses without question - fantastic. The only thing we could put it down to was dusty grit in the cleaner cloth maybe, otherwise no clue why they scratched soo easy. I checked my Rayban glasses which I’ve used on hols for years and no scratches anywhere. Seems strange to me but now these Maui’s are sat in drawer never used, she just uses Rayban, far cheaper and you can’t fault the quality of frames and lenses.It’s a shame because I want to give 5 stars here but that would be because of Customer Services and not the quality of the glasses but my wife is gutted about the quality. It’s also worth mentioning the Maui’s have never been out of the UK, so we’re not used on a beach holiday where sand could get the lense, so again, only used a couple of times in the UK whilst driving the car and walking about. Not great and unfortunately I wouldn’t recommend Maui’s or buy them again when compared to Ray’s or Oakley.
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Maui Jim is a Peoria, Illinois-based manufacturer of sunglasses.
