The experience on the boat wasn’t great. While driving the boat the captain made harsh turns and a circle at high speed which we asked him not to do as it scared our son into tears. Also the Dolphin experience in wasn’t suitable for kids as 15 adults we’re pushing to get off the boat to get to the dolphins first at each stop. Overall the swimming with dolphins was chaotic and not what we expected. The snorkling was a joke as they dropped us over sandbottom with scattered loose corals and we were told to stay around the boat. The majority of the day was spent on the Island waiting for lunch to get prepared , and then cleared off before returning to store. On the way back our youngest asked for a lifevest and was told ”no” by the staff, so they didn’t seem very interested in the customer experience or a dialogue.
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Mauritius Dolphins is a leading local service provider of dolphin encounter (watch/swim) cruises. We take customer satisfaction, safety and the ecosystem very seriously.
