Review Time
The experience on the boat wasn’t great. While driving the boat the captain made harsh turns and a circle at high speed which we asked him not to do as it scared our son into tears. Also the Dolphin experience in wasn’t suitable for kids as 15 adults we’re pushing to get off the boat to get to the dolphins first at each stop. Overall the swimming with dolphins was chaotic and not what we expected. The snorkling was a joke as they dropped us over sandbottom with scattered loose corals and we were told to stay around the boat. The majority of the day was spent on the Island waiting for lunch to get prepared , and then cleared off before returning to store. On the way back our youngest asked for a lifevest and was told ”no” by the staff, so they didn’t seem very interested in the customer experience or a dialogue.
The experience on the boat wasn’t great. While driving the boat the captain made harsh turns and a circle at high speed which we asked him not to do as it scared our son into tears. Also the Dolphin experience in wasn’t suitable for kids as 15 adults we’re pushing to get off the boat to get to the dolphins first at each stop. Overall the swimming with dolphins was chaotic and not what we expected. The snorkling was a joke as they dropped us over sandbottom with scattered loose corals and we were told to stay around the boat. The majority of the day was spent on the Island waiting for lunch to get prepared , and then cleared off before returning to store. On the way back our youngest asked for a lifevest and was told ”no” by the staff, so they didn’t seem very interested in the customer experience or a dialogue.
First the Dolphin swimming looks more a dolphin chase'they are quick animals furthermore seeing 20 boats around 3 dolphins Is no good , later a snorkeling stop of no interest cause It was full.of kelps and water ugly, tò reach the beach of ile au benitier we had t o face s long walk on the water because of low tide we were untold. before , climbing back from the snorkeling I hurt and cute my right knee because the small stair folded on itself so I fell on It , considering alsp the early wake up at 5.30 a.m. because of the car distance. I won"t repeat this experiencr, the lunch anyway was eccellente
We booked the dolphin swim for today and were really excited, but sadly it was miserable. :(The weather was terrible to start, so I specifically asked if the boat would be covered before we started our 30min journey from our accommodation, and they said "yes of course". However, this was not the case, neither do they provide any dry bags or a dry place to keep your clothes or towel. Everything will be soaking wet!The dolphin swim is more a dolphin chase. There are plenty of boats all chasing the dolphins and trying to get everyone into the water. The boat will stop a few times for everyone to get into the water but you will only see the dolphins for a quick moment if anything until they disappear again. We would have liked to spend some more time there, but once everyone saw a dolphin it was time to leave, rather than wait for a few better opportunities.On the way back (which is a good 30 minutes) we were absolutely freezing on the boat. We got blasted in the face by the wind and rain and tried to get some shelter under our soaking wet towels. It was really not fun at all.We specifically just booked the dolphin swim for 2 hours given the weather forecast and when we thought we're finally back they stopped for a snorkel trip! This wasn't part of the tour we confirmed and it was just miserable to sit freezing on the boat yet for another 30 minutes in the rain without any shelter or dry clothes.This tour may be fun if your boat leaves before all these other boats and it's a warm sunny day, but we had a painful experience and couldn't wait for it to end
We did the Ile Aux Cerfs trip in September 2019 and it was the best day ever. A driver picked us up from the hotel to drive us to the boat. He was very nice. We then got on the boat to see a waterfall, do some snorkelling and had a very lovely barbecue - on the boat, how cool is that - all while driving to beautiful Ile aux Cerfs. There we spent some time bathing and lying in the sun. On the boat there was music and drinks and the crew was very lovely.(There were other activities like parasailing available which we did not try.)Would totally recommend booking this trip with this agency! Booking was very easy and the people are very helpful.
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Mauritius Dolphins is a leading local service provider of dolphin encounter (watch/swim) cruises. We take customer satisfaction, safety and the ecosystem very seriously.
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