I subscribed to MaxAI’s Elite plan in 2024. I requested a refund and cancellation immediately after being charged, and I have email proof where they offered a refund/extension but they still NEVER RESPONDED after I confirmed. I sent a follow up weeks later and still no response.Despite this, a year later in 2025, they charged me again for $144 without my consent. At no point did they send a reminder about the upcoming renewal. Their so-called “cancel subscription” option is hidden and dysfunctional, making it almost impossible to unsubscribe.When confronted, they still refused to return my money, hiding behind a “no-refund policy”. They effectively took payment for a service I did not want, did not use, and had already canceled.This is the definition of unethical and misleading business practice. It borders on a scam:Unclear cancellation even if i explicitly asked for it multiple timesNo renewal notice before chargingPromised refund/extension never honoredConsumers deserve transparency and respect, not deceptive billing traps.⚠️ Stay away from MaxAI. There are better AI tools that won’t try to lock you into a subscription nightmare.
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