Review Time
Be aware that even if you cancel your subscription before the expiry date, you may still be charged for the next billing cycle. Despite cancelling in advance, they do not issue refunds, which is extremely frustrating.
To make matters worse, when you contact email support to confirm the cancellation, they refuse to assist. Instead, they claim they cannot cancel it on your behalf and simply tell you to go and cancel it yourself the same way you originally did.
Be aware that even if you cancel your subscription before the expiry date, you may still be charged for the next billing cycle. Despite cancelling in advance, they do not issue refunds, which is extremely frustrating.To make matters worse, when you contact email support to confirm the cancellation, they refuse to assist. Instead, they claim they cannot cancel it on your behalf and simply tell you to go and cancel it yourself the same way you originally did.
Misleading marketing and unfair refund policyI had a very disappointing experience with this service.The way the product is presented is confusing and misleading, especially in how it relates to well-known AI tools. It creates a strong impression that you are subscribing to something official, which is not clearly the case.This lack of transparency is a serious issue.After realizing the confusion shortly after payment, I contacted support — but they refused any refund and immediately pointed to a strict “no refund” policy, without considering the context.A fair company should evaluate situations where the user was clearly misled.Instead, this feels like a system designed to lock users into payments without flexibility or accountability.I would strongly recommend others to be extremely careful before purchasing.
Scam alert, bought last year in Black Friday , cheap to try used it handful times as it crashes and token runout for query’s on back end they’d never admit it but scan a pdf or document it will get half way through and give you wrong query’s every time , so I ditched it , for another come back to a year later they auto enrolled me after I unsubscribed , emailed no response, had to call my bank cancel card and now in process of legal complaint to ECC euro regulators , you’ve been warned ,
Avoid. Predatory billing and awful customer service. Charged two years in a row for an unused annual subscription with no renewal warning. Cancelling forces you to lose access immediately, which traps users into renewing again. Support was slow, evasive, and blamed Stripe instead of taking responsibility. The tool is slow, poorly designed, and this experience leaves a very bad taste in your mouth.
I paid $144.00 on December 16, 2025, for a MaxAI Pro subscription valid from December 16, 2025, to December 16, 2026 . The payment was made with Visa. Despite this payment, my Pro access is no longer active. No answer to my several mails. Very poor support to clients.
No App for Android limits usability anywhere but behind your PC, even there the usability is fairly low and AI models are not up to date or unfiltered. No options available to create your own agents or train the AI in any meaningful way is also pretty weak.Their 'No Refunds' Policy means that if you don't unsubscribe (and they won't let you know your subscription is coming due) you'll be up for a full year of fees in one hit. The 'unsubscribe' option is somewhat hidden in grey text at the base of the 'Your Plan' page, don't miss it.For me its worth giving a miss, but if you need to use a bunch of different AI models to compare results, and only want to use on PC it might be for you.
They are a major scam I cancelled and still they billed me more than 150€, and they don’t answer the phone ever and after more then a week of sending daily emails I got one email responded to pretty much telling me to F… off and that they were going to charge me anyway. I literally had to cancel the credit card so as to avoid mor charges from them major SCAMMERS
Claim your business profile now and gain access to all features and respond to customer reviews.
plusnet.com
terohost.com
coopershomeappliances.com
cox.com
orballoprinting.com
iccessories.in
virginmobile.ae
eurodns.com
cloudfree.shop
consolidated.com