I canceled and/or paused my subscription with Maximus in September 2025. I have written confirmation of the pause and documented chat communications with their support team.
Despite this, I have continued to be charged $199.99 per month:
9/19/25 and 9/23/25 (double charged)
10/17/25
11/14/25
12/12/25
1/10/26
2/7/26
I have received no products or services from Maximus since ~September 2025.
Each time I contact support, I am either told that no additional charges are showing in their system or directed to contact my bank. My bank has now processed multiple disputes, some of which were reversed, and the charges continue.
At this point, despite repeated written requests and documented cancellation, billing has not stopped. It appears my only remaining recourse may be through formal consumer protection channels and small claims court if this matter is not resolved promptly.
If Maximus monitors these reviews, I am requesting that someone in management review my account history, refund all post-cancellation charges, and permanently stop billing.
Consumers should carefully document any cancellation requests and monitor statements closely.
Claim your business profile now and gain access to all features and respond to customer reviews.
Maximus is a mission-driven peak performance medicine company that provides men and women with content, community, and clinical support to optimize their health, wellness, and hormones. Our goal is to help clients to look, feel, and perform their best in all aspects of their lives.
