Currently stuck in customer service hellscape where email responses are not responsive to the issue at hand--failure to deliver within specified timeframes, phone calls are unanswered and physician not keeping timeframes. Treatment plan from Dr. on 12 Feb indicated, "**Note: Our pharmacy partner will fill your Rx within the next 2-3 days. From there, your order will ship and reach you in 3-5 days. If you have questions about the status of your order, please contact our support team"
Status of my treatment still indicates it has not shipped 2/25). My 4 phone calls have gone unanswered, email bots keep sending messages that my open inquiries are being combined but do not indicate work is being done on my account. If my business behaved this way, I would lose my license. I'm still not sure if I've been scammed or not. If this is an issue of not being able to handle volume, just tell me and I will go elsewhere.
Claim your business profile now and gain access to all features and respond to customer reviews.
Maximus is a mission-driven peak performance medicine company that provides men and women with content, community, and clinical support to optimize their health, wellness, and hormones. Our goal is to help clients to look, feel, and perform their best in all aspects of their lives.
