I had a very disappointing experience with the service. I used an agent to arrange coverage for my home and was shocked to find out my policy was with them only after my basement flooded. What followed was one of the worst experiences I’ve ever had with insurance. The response from the provider was extremely slow, with constant delays and conflicting information. My young children and I spent an entire weekend in freezing conditions without heating or hot water after the flooding, which was incredibly stressful. I tried to reach out for assistance repeatedly, but the representative was often unavailable and showed no empathy or urgency. Overall, I felt unsupported, unheard, and extremely disheartened. I cannot recommend this service based on their lack of responsiveness and compassion during a critical situation.
Claim your business profile now and gain access to all features and respond to customer reviews.
