I am very disappointed with Maxis internet service, especially during weekends. This is the time when most people are at home and actually need to use the internet, yet the connection becomes extremely slow and unstable. Pages take forever to load, videos keep buffering, and online games are almost impossible to play.
It feels like the network cannot handle the number of users during peak hours, which should not be happening with a major service provider. We are paying for a certain speed, but we are definitely not getting what we pay for on weekends.
Maxis needs to improve their network capacity and ensure consistent performance, not just during weekdays but especially during peak times. Reliable internet is not a luxury anymore — it’s a necessity.
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Maxis Communications or Maxis Berhad is a communications service provider in Malaysia.