This is no reflection on the in store staff as they were so helpful but online customer service terrible. Bought a poster print with boarder on line that arrived all discoloured, Online customer service told me to take back to store where I collected and they would resolve, store don't do that type of poster as online only, ended up with different type of print but was given refund. 2nd order was online photo book which came with damaged back page due to printing not posting, and arrived well after the 5 days SLA, was told they would get another sent out as a priority, 6 days later still not received in store and again refund given, so in all no goods and just a wastes of 2 weeks with refund as their answer.
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