maxphoto.co.uk

4.1
4.1 Based on 81 reviews

...

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Average Rating

4.1

/
5

81 Reviews

5 Star
72%
4 Star
2%
3 Star
0%
2 Star
5%
1 Star
20%

All Reviews

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Review Time

Thomas Sanders
Disappointing Experience at the Photo Booth

I visited a photo booth at a local store yesterday to take a passport photo. After paying, the system crashed during my second attempt. When I tried to go back, it just returned to the home screen and crashed again. The service claims you can take up to 10 photos until you’re satisfied, which I had used successfully elsewhere just weeks before. The booth also advertised this feature. I called customer service and explained the issue, but the representative was incredibly rude. She accessed the machine remotely while I tried again, but it crashed once more. Then, she began to argue with me, suggesting I should just accept the first photo, saying I looked the same in every shot. I requested a refund due to the ongoing issues, but she flatly refused, claiming it was my fault for following the instructions to retake the photo. Frustrated, I decided to leave the booth while I saw her rebooting the system. They are failing to deliver on their promises and hiring unhelpful staff to assist customers.

1
Date of experience: Jan 18, 2026
DedeBox360
Extremely disappointing canvas and block images

I ordered 4 large canvas prints and 3 block images from a local branch, and the quality is truly terrible. The canvas prints are of very low quality, and a print I purchased from another source was significantly better. All three block images arrived damaged, were poorly mounted, and had a subpar finish. It's very disappointing to see such low standards from a well-known name. I will not be returning and strongly recommend others to seek alternatives.

1
Date of experience: Dec 14, 2025
Drew
Outstanding Service Amidst Busy Conditions

I visited a local shop and noticed only one staff member was on duty while the store was busy with all printers in use. I needed assistance and was fortunate to be helped by a fantastic team member! They were incredibly efficient and resolved my issue quickly. I will definitely return. Their expertise and friendliness greatly enhance the experience. Thank you for the exceptional service!

5
Date of experience: Dec 13, 2025
Incredible Support from Amanda

Amanda provided exceptional support, showcasing her kindness and lovely demeanor. Despite my limited tech knowledge, she was fantastic in assisting me with printing a picture gift for my grandchildren. I'm truly grateful for her help. The location is conveniently local.

5
Date of experience: Dec 12, 2025
Great Experience with Karen at the Local Shop

During my visit to a local shop, I noticed it was quite busy with only one staff member present. I needed help and was fortunate to meet Karen! She was a valuable asset, assisting everyone efficiently. She helped me quickly, and I plan to return. Very knowledgeable and friendly—an excellent addition to the team! Thank you, Karen.

5
Date of experience: Dec 12, 2025
Raleigh Price
Positive Visit for a Desk Calendar

I visited a local shop for a desk calendar and a slate picture. The young man in charge was a pleasure to work with. He was very attentive, and nothing was too much trouble; he made time for everyone and did a fantastic job. Thank you for the wonderful experience.

5
Date of experience: Dec 12, 2025
DK24
Delightful Christmas Gifts

The staff were extremely helpful. The items I received were lovely. The Christmas cups were beautifully packaged in charming gift boxes. I am thrilled with the photos and how well they turned out. Thank you for all the support!

5
Date of experience: Dec 12, 2025
Thelma C.
Incredible Support from Amanda

Amanda provided exceptional support, showcasing her kindness and lovely demeanor. Despite my limited tech knowledge, she was fantastic in assisting me with printing a picture gift for my grandchildren. I'm truly grateful for her help. The location is conveniently local.

5
Date of experience: Dec 12, 2025
Fernwood2002
Great Experience with Karen at the Local Shop

During my visit to a local shop, I noticed it was quite busy with only one staff member present. I needed help and was fortunate to meet Karen! She was a valuable asset, assisting everyone efficiently. She helped me quickly, and I plan to return. Very knowledgeable and friendly—an excellent addition to the team! Thank you, Karen.

5
Date of experience: Dec 12, 2025
Positive Visit for a Desk Calendar

I visited a local shop for a desk calendar and a slate picture. The young man in charge was a pleasure to work with. He was very attentive, and nothing was too much trouble; he made time for everyone and did a fantastic job. Thank you for the wonderful experience.

5
Date of experience: Dec 12, 2025

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