Most of the order was correct, but unfortunately, there was one piece missing. I called a representative, but was disappointed to learn that you could not just send me the one piece that was missing. You did refund the money for that one piece, but now I have to go to a local hardware store and pay twice the price For this item.
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Building on a lifelong passion for home repairs, do-it-yourself improvements, and inspired renovations, in 2011 three friends set out to help customers just like you access premium quality home improvement products, without the expensive price tag.
Putting strong family values and a community spirit into an industry typically dominated by big faceless brands, our primary goal was to ensure customers would be taken care of at every step of their journey, to enjoy the ultimate shopping experience.
From the late nights chasing a dream, fulfilling orders from a tiny packing station at the back of a friend’s Hardware store, the business has grown astronomically. Now serving over a million orders a year across our own eCommerce store, Amazon, Walmart, eBay, and more, customers can enjoy access to a large range of high-quality products, with fast and reliable delivery from our six strategically-located warehouses across the county.
We believe some of the most memorable moments happen at home, and that’s why we work passionately to help you make yours a better place. Helping you find the perfect products to maintain and improve every aspect of your home and garden, so as soon as you walk through your front door, you’re hit with that feeling, “it’s good to be home.”See more