Maybank service is absolutely horrendous. I went to Maybank branch to open an account because the bundle promotion must be open at a branch. I went to the flagship branch at Battety Road and they turned me down Cz I need to bring my physical ID. They do not accept the Singpass ID. I went home to pick up my ID and rushed down again but I must admit I went there slightly late due to work. The branch closes at 6.30 and I reached at 6.20pm. The customer service had to go fromCounter to counter to the financial advisors sitting at the booths to assist me. Every one turned her down and she was so apologetic. The lady financial advisor spoke to me to tell me they cannot assist me Cz the system is closed. Effectively they took 10 mins to turn down the customer service. I was so frustrated Cz I made 2 attempts to open an account, instead of helping to delight the customer, they pushed it to each other and turned me down. The service is atrocious and I was totally disappointed being a potential customer.
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A complete one-stop financial portal, offering online services such as banking, insurance and stock broking. Customers can pay
bills, enquire balance and conduct other financial services transactions.
