STEER CLEAR OF THIS DEALERSHIP. They are nothing but fraudsters selling defective vehicles and leaving customers stranded. I endured a year and a half of issues, eventually taking them to court where I won, but it came at a significant cost in terms of time and stress. I must warn you to absolutely avoid buying a vehicle from this seller! They sold us a severely rusted car for all our savings of £5k, with rot holes near critical areas that would fail an inspection instantly. Unfortunately, everything began to fail after just 14 days, and as a first-time buyer, I didn't realize I should have it inspected immediately. When I finally took it to a trustworthy mechanic, he deemed it a "dead duck" at the end of its life, barely worth £1500, and outlined all the ways we had been cheated by this service. The advertisement claimed all tyres were in good condition, yet one was not even road legal! Two others needed replacing shortly after. The battery was dead and leaking fluid only 15 days after the sale. There were numerous other issues, including severely corroded fuel lines, which they consistently ignored. After I first complained and rejected the vehicle, they stopped answering my calls; the only way I could reach them was through my partner, who is male. This all occurred within the first three months of ownership. When they finally took it back for "repairs," the quality was subpar, yet it somehow passed an inspection in the area. When I contacted the inspection center, they mentioned having "nothing but trouble with the service." To add to the list of grievances, they incurred a speeding charge on my license because they failed to put on their trade plates, which my partner witnessed their driver removing upon arrival. They also returned it to a different location without my knowledge, adding another 100 miles to the car. They delayed court proceedings with tactics like claiming they hadn't received letters, even though my partner had photographic evidence. I had to attend court not once but twice to resolve this. They excel at deception, condescension, and manipulation. This is why you should NEVER trust a second-hand vehicle dealer due to experiences like mine. If you find yourself needing to pursue legal action against this service, invest in a court-compliant automotive consulting report. It’s worth every penny of the £300. I used a reputable consulting service, and it greatly aided my case. But please, just AVOID AVOID AVOID AVOID. I wish I had seen these reviews earlier; I could have avoided the drawn-out, painful ordeal of buying a car from them.
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