Good morning,My partner purchased Mazda MX30 at Milton Keynes branch 3.5 years ago. I’ve agreed with Mazda 3 years service plan on monthly direct debits. Three weeks ago I’ve noticed that Mazda Uk still taking out direct debits after service contract finished in February 25. After several phone calls finally reached correct person to deal with, but been told my partner has to make a phone call as I’m not an account holder even so money coming out of my account. My partner phoned and been told I’ve overpaid by 7 months. We’ve not been told why that happened and most importantly lady didn’t even apologized for Mazda mistake. Also been told refund will take up to two weeks.Let me stress this we will never ever buy car from Mazda again and I find this appalling.
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