Mazda uk aren't showing the class of a major player in the car industry , currently we have a problem with a sensor, we have researched and see there has been a recall in a lot of countries in the world inc US and Australia, the cost of the sensor and oil change £960 !! I've asked my local mechanic to fix but he is unable to buy sensor from any parts distributor, when contacting Mazda parts they want £945 for the sensor !!!! Something doesn't add up. I contacted Mazda uk , they said it wasn't a recall in the uk even though same model and year the problem arose, they said to contact Lincoln Mazda (pentagon) and ask them to write to Mazda uk and ask for goodwill, I sent a message back to the customer relations manager as I thought they could easily just pass the complaint/issue to there warranty technical department but we haven't had a reply since, quite disappointed with Mazda in general, I've had a diesel for 30 years now , from Peugeot, Ford, Mercedes and Volkswagon and never had issues like this , the car itself is a fantastic drive, comfy and well supported with driver aids BUT because of this ongoing issue you are never quite confident your trip will end up in the car going into a limp mode its a real shame , if only Mazda had realistic pricing on a sensor we wouldn't be making an issue of it !! BTW you can get the 2017 sensor for £250 ?? so why almost 4 times that for a 2018 ? I have noticed that these problems are quite common when looking at different websites and the frustration levels are similar. Hoping Mazda do the right thing
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