I have been a loyal Mazda owner for over 20 years and have previously owned a Mazda 3 (2011), a CX-8 (2020) and currently a Mazda 2 (2021) as my second vehicle. Throughout this time, I have never experienced any major issues with Mazda vehicles—until now.My Mazda 2 has had a persistent squeaking noise whenever the brakes are applied. This issue has been present since the first service, at which time I raised it with the service department. I was repeatedly advised that this is “how the vehicle is built” and that, as the Mazda 2 is a lightweight car, the brakes need to be applied firmly. They said that they have given a firm clean and should resolve the sound. Also mentioned that as the brake pads are of good quality and hard, hence the noise. The brake pass last long but comes with someCons. I find this explanation quite unreasonable and unsatisfactory.What makes this more concerning is that one of my friends experienced a similar issue with their Mazda 2. In their case, the service team only offered a solution involving replacement of certain components after the five-year warranty period had expired. This leads me to believe I may face the same situation.My vehicle is currently four years old and has travelled approximately 60,000 kilometres. I will provide an update next year if Mazda offers a proper solution to address this braking noise. Unfortunately, if a genuine fix is only provided after the warranty period, my next vehicle will not be a Mazda.
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