I wish I could give minus 5 stars . Mazda Australia is a tooth less tiger who have no control over the dealerships. I bought a Bt50 in 2023 from Hornsby Mazda and I live in Blacktown. Due Covid 19 pandemic there was no Bt 50 at my local dealers, so I had to buy from Hornsby dealer. I had 2 recalls from Mazda Australia but the 2 dealers close to me have refused to fix the recall issue but they serviced my vehicle, it’s 2 years now the issue hasn’t been fixed and Mazda Australia has beefed informed but they are not interested to resolve these matters but only interested in your sales. If someone is thinking of buying a Mazda please think twice. Their customer service staff are very rude when you go in for anything else apart from sales. Back up service is worst.I regret buying a Mazda and will never recommend anyone unless someone is willing to face stress.
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