mazda.com.au

1.9
1.9 Based on 20 reviews

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Celia K.
Mazda online manuals and unreasonable account

Just wanted to provide feedback on Mazda's unhelpful customer service. They require an insane amount of detail to set up an account (apparently for 'security' reasons).....just so you can access a digital manual....if I wanted to get the vin number from the engine...I would walk down to the carpark and get the manual from the glovebox...I JUST wanted an online version, was not trying to set up a secure link to Parliament House;) BTW, if you want an online manual...it's really simple, just go the the US site. So simple (apparently they do not have worries about 'security').

1
Date of experience: Feb 14, 2022

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