Firstly I’ve used Mazuma numerous times over the years & never had a problem, this will certainly be the last, sent my phone in with a price agreed, I get an amended offer from £185 to £70 ….Battery health of your device is below 80%. Housing has more than 5 light scratches or is chippedDevice is a non-UK model. My phone was immaculate had a screen protector & case on from the minute I bought it, I asked for proof as I’ve checked the battery before sending it & after towing & throwing I got a email saying the technician had made a error & the battery was in fact as I’d said & the offer was raised to £115, I asked for the phone to be sent back to me which then took them a week to even post it, took it to music magpie & got the full amount, honestly don’t was your time
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