Couple of days ago, I bought a Mercedes from MB Brent Park. I had called them upfront to ask for some information not listed.When I arrived after a 3-hour train ride, Adam (Ahmed) dealt with me. The information given on the phone as 2 previous owners turned out to be 3 when I was there. Overall, the car was generally in good condition, I can't deny it. However, I specifically asked about the tires and it was confirmed to be very good. However, one of the tires turned out to be a different brand; on the way back, the car was vibrating significantly between 73-80 mph.Today on the phone, the first thing they answered was to remind that the standard 3-month warranty they offered was for the engine and gearbox. If I'd bought their extra warranty, that would cover it. So defensive !!! That was just a feedback; anyway I wouldn't drive back for 3 hours just for a balancing.Which disappointed me most; after receiving the full payment -without any single discount-, Adam realized (!!!) that the car's logbook was lost. But he assured me that this was not an issue and he would prepare the V62 form and I'd need to register the car thru post office. Normally, a dealer should handle the registration process for a new car. At that stage, I didn't want to make it a problem. When I went to post office, I was asked to pay a £25 fee for registration because the new keeper slip of the logbook did not exist. When I claimed that they should pay this money, he argued that this £25 would be payable by the buyer in any case and they could not accept to pay that. I am sorry to say that, but you are not telling the truth. "You do not pay for the new V5C after buying a used car, as long as the seller provides the correct new keeper slip from the old V5C" says the DVLA.
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