On December 23, 2025, I sent a rare and valuable gaming card and paid about 80 euros for insurance for delivery from Italy to a designated location in France, where I thought the recipient could safely pick it up. In the following days, the tracking showed the item reaching its destination before it bounced between various points and was inexplicably redirected back to Italy. The main issue is the complete lack of support during this time. Both the recipient and I could only observe the unusual tracking updates without any way to contact the carrier for help or provide instructions. As of January 1st, we are still waiting for any communication regarding the situation. I will continue to update as it develops. On January 2nd, I learned that the shipment is returning due to the delivery point being closed, and we now face additional charges for the return and possibly for reshipping, seemingly due to the lack of assistance from the service in coordinating with the carrier.
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Attraverso una rete capillare di Business Solutions Centers, Mail Boxes Etc. offre soluzioni su misura per spedizioni e imballaggio, ecommerce e logistica, stampa e marketing, a privati, professionisti e imprese, con l'obiettivo di garantire ai clienti un servizio di qualità, altamente personalizzato.
