I purchased the ultimate package and waited three weeks for delivery, which made me a bit impatient. However, when the package finally arrived, I found only the OBD device and a car air freshener, with the promised 150 credits missing. I reached out via email and the website to resolve the issue, but received no response. Customer support is lacking, and it seems you may only get a reply after several days or even weeks. The product itself is decent, but I can't justify spending another £100-150 to activate additional features.
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