mbito.app

3.7
3.7 Based on 105 reviews

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Average Rating

3.7

/
5

105 Reviews

5 Star
61%
4 Star
7%
3 Star
0%
2 Star
4%
1 Star
28%

All Reviews

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Review Time

Ron Clark
Disappointing experience with the order

I purchased the ultimate package and waited three weeks for delivery, which made me a bit impatient. However, when the package finally arrived, I found only the OBD device and a car air freshener, with the promised 150 credits missing. I reached out via email and the website to resolve the issue, but received no response. Customer support is lacking, and it seems you may only get a reply after several days or even weeks. The product itself is decent, but I can't justify spending another £100-150 to activate additional features.

1
Date of experience: Dec 05, 2025
Caquitaa
THIS SERVICE IS A COMPLETE SCAM

THIS SERVICE IS A COMPLETE SCAM. I BOUGHT THIS UNIT FOR MY 2021 MODEL AND RECEIVED A MESSAGE STATING NO FEATURE FOUND. I JUST WASTED MY HARD-EARNED MONEY.

1
Date of experience: Dec 05, 2025
Jacqui Baker
Credits Not Included

I ordered the ultimate package and waited three weeks for delivery. When it arrived, I found only the OBD device and a car air freshener, but the 150 credits were missing. I emailed and used the website for clarification, but received no response. Customer support is minimal, and replies come after several days or weeks. The product is decent, but I can't afford to pay another £100-150 to activate additional options.

1
Date of experience: Dec 03, 2025
Thomas Butler
Lack of Customer Support!

I asked a question about free shipping, which at checkout appeared not to be free. I received a response stating that shipping is free for orders over a certain amount. I immediately sent a screenshot showing my order qualified, but since then, I have heard nothing back. I cannot recommend this service as you won’t get help when you need it!

1
Date of experience: Nov 28, 2025
Hidden Fees

They don’t inform you that you need to pay a 50% tariff to receive your items. For my 2017 model, the functions were also limited.

2
Date of experience: Nov 17, 2025
Disappointed by Limited Features

I received my device and credits excitedly, but my enthusiasm quickly turned to disappointment. There are only about 10 features I can modify, and many of them are trivial. There are no service features that I expected, and overall, this was a waste of money. After additional fees, I spent around $200 on something I find quite useless. I feel misled by a fancy website that promises much but delivers little.

2
Date of experience: Nov 11, 2025
Craig Butler
Finally, a Useful Tool for Mercedes

Finally, a useful tool for Mercedes vehicles. It’s easy to use and saves money on garage fees. I disabled the start/stop feature, which is fantastic! You can adjust several settings based on your car. It's a great tool overall!

5
Date of experience: Nov 01, 2025
Xander
Excellent Product; User-Friendly

An excellent product for diagnosing issues with your Mercedes. It unlocks many nice features and is very user-friendly. Plus, the customer support is outstanding!

5
Date of experience: Oct 30, 2025
Luther T.
App Functions Well, but Needs Improvement

The app works well for scanning and clearing error codes. However, it would be beneficial to know the availability of features for your specific car before making changes. I tried altering some graphics, and while my credits were returned without issue, it would help to have clearer information.

4
Date of experience: Oct 17, 2025
ikersg
Only Compatible with Newer Models

This device only works with newer car models. If your vehicle is from before 2020, I recommend saving your money. I bought it for a 2018 model to enable certain features, but it didn’t work, despite being listed as compatible. Customer support was vague and unhelpful.

1
Date of experience: Oct 16, 2025

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