I ordered a part on a Monday from their website that was almost $500 and got a confirmation email saying that the order what's complete and the order verification was approved. I assumed the part was shipped but instead of receiving the part, a week later I received another email stating that they wanted another $10 from me before they would ship it stating that the price that I paid was a mistake. Not only delaying my vacation that week waiting for that part but now having to wait an additional shipping delay. The original price I paid appear to be in line with everybody else online to begin with. I canceled my order and paid more with another company as I couldn't justify paying for their mistake as I already paid for it by the loss of more than a week delay of my vacation. They should have stood by the original posted price and absorbed whatever mistake they believe was made and handled it within instead of trying to extort the money from the customer and they should have shipped it in a timely manner instead of waiting a week to contact me by email.
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