mbpartsgiant.com

3.1
3.1 Based on 39 reviews

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Bryan D
MBPartsGiant.com Cons vs 1 Pro, not so great!

MBPartsGiant.com is great on pricing. That is the only positive. You can expect at least a 3 week time frame from the time that you place an order and potentially receive your products. Communication could use improvement. You can expect like clock work to receive an email 1 - 2 weeks after placing your order that states there will be a delay in shipping your order. Then expect another 1 - 2 weeks before you receive your product. If you have a larger order, it may be shipped in multiple packages. They won't be able to tell you what was shipped in what package. If/when a package is lost they do more in trying to make you seem like a criminal who is trying to commit fraud to steal your own package vs actually opening an performing a proper investigation to locate the missing package. This is definitely a case of you get what you pay for. You may ultimately receive your order, but it's going to take 3 weeks at least before you receive it. If you call for the order update you'll get the same standard response and it's pretty much we'll ship it to you once we receive it. This is not the place to shop at if you have a car project with a deadline. It is the place to come to save a few dollars and they can have most Mercedes parts that otherwise you'd have to get from a junk yard or pay the dealer prices for brand new OEM parts.

2
Date of experience: Nov 04, 2025

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