I ordered a car part on MBPartsGiant.com and paid with my credit card. I received an email stating that I’d need to pay three times the original price to actually get the part. When I called Carla on 11/6/25 to address what felt like a classic bait-and-switch, I asked if anything could be done to resolve the issue. Her response? “Go ahead and leave a negative review.”She claimed the inflated pricing was disclosed in emails and on their website—but that’s not what I saw when I placed the order. I simply expected to pay the price shown and receive the part, not jump through hidden hoops or be upsold after payment. To make matters worse, Carla also informed me that the shipping timeframe I was initially quoted was incorrect and that it would take longer than expected.This experience was frustrating, misleading, and disappointing. I won’t be ordering from them again—and I’d caution others to read the fine print very carefully, assuming it’s even there.
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