I am very dissatisfied with the company's response to a significant design flaw in their latest model. The radiator is exposed, making it susceptible to damage from minor debris, leading to costly repairs even with low mileage. Despite being aware of this issue, the company refuses to take responsibility, leaving customers to bear the financial burden of a problem stemming from poor design. It's unacceptable for a luxury brand to disregard known defects and ignore customer concerns.
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Mercedes-Benz US International is a Mercedes-Benz automobile manufacturing plant near Vance, Alabama.