Horrible experience. I ordered a rattan and wood stool from this company and the stool arrived with portions of the wood and rattan unfinished (i.e. rough to the touch and lacking the protective finish/coating that was on the rest of the stool). I know this is not the design of the stool since I previously ordered 3 of these stools and had to order a fourth one to replace one of the prior ones because its rattan had broken apart fairly quickly. Upon receiving the new stool, I reached out to the company and they said the issue was due to the natural variation of the wood and did not offer to replace the stool or refund any portion. Having had one stool from this company already fall apart, I am now bringing the new unfinished one to a local furniture repair place so that they can finish what McGee & Co. forgot to do. So much for quality control or good customer service!
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McGee & Co. was created in a spare bedroom with lots of big ideas and no room for fabric samples. After many late nights of brainstorming and collaboration, husband and wife team, Syd and Shea McGee decided to take what was a small business for a stay-at-home mom and turn it into something much more.
