mcneelamusic.com

3.9
3.9 Based on 40 reviews

...

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Christie McDonough
Tenor Banjo - Stay away if not local

I ordered a tenor banjo and it took almost three weeks to arrive to PA, USA. It apparently needs a professional set up as the tuning/intonation is off. They offered a refund if I wanted to pay the shipping to return it. But they will not refund if set up by someone else. .even during the return window. So if my professional set up doesn’t work, I cannot return it. It took almost a week to get a reply to my email. I wish I would have bought local.

2
Date of experience: Feb 06, 2026

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