Placed an order for a couple of carbon pieces for my Diavel back in October. Worryingly I did not get an order confirmation, only a PayPal receipt. Contacted them in mid November and had a reply a couple of days later from Loni explaining that one piece was in production and despatch would be in a few weeks, True to her word she emailed me back a couple of times updating me on progress with the final email being a shipment advice and tracking info.I'll update this once the goods are received.Edit 08/02/2022 Initially received incorrect heat shield but contacted Loni and she sorted it so that the correct one shipped with another part I ordered. Both items duly arrived and fitted perfectly, the matte finish is a great match for the OEM items on the Diavel Carbon. Will definitely purchase again.Updated 26/06/2023 . Well, it took three goes but finally had an issue with MDI, I think their biggest problem is poor communication - I received no replies to my emails requesting an update so had to make a PayPal claim (thankfully I didn't pay them direct!). This did the trick and I finally got my goods and the quality was fine.Some things to note about this seller - the 'company' seems to be run out of a private residence in California and they don't actually make anything, it's all made in China and whilst I don't have an issue with that, especially as in my case all the items were of good quality, I think their website is deceptive as it presents the image that they make the products themselves.All things considered I will not be dealing with them in future, there are better more legitimate sellers of carbon parts out there that have way better communication.
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