What a disgrace!!! I've been with Kaiser for 15 years and I had nothing but first class service I absolutely loved Kaiser. Due to my current job transition they don't unfortunately offer Kaiser so I went with Blue Cross and Blue shield. My experience with MD live has been horrible and this has been the first time ever dealing with them. I'm a Sr. Director of the engineering department at a very high profile company. I was sick on December 1st 2025 because of the winter virus and I'm allergic to benzonatate also known as tessalon so I told the doctor do you have an alternative to give me. Will it turns out that alternatives are steroids and I didn't know that but if it makes me feel good and stops this violent coughs I'm all for it. The stupid doctor made me feel like I'm some kind of a druggie or something his tone was absolutely unnecessary. I'm not sure what kind of low life or low-class people they deal with but don't mix good people in that same pot. This was absolutely insulting and very disrespectful I felt so insulted absolutely unnecessary. I will do everything within my power to have my company offer Kaiser because their service is first class all the way Absolutely an amazing service and what a difference in class.
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Founded in 2009, MDLIVE is a visionary and pioneer in the digital delivery of high-quality, convenient, cost-efficient care. The company provides consumers, health plans, health systems and self-insured employers with 24/7/365 access to board-certified doctors and pediatricians via secure online video, phone or the MDLIVE App. Instead of the inconvenience and expense of ER or urgent care visits for non-emergency issues, registered users can receive a virtual consultation through the company’s HIPAA and PHI-compliant secure, cloud-based platform from home or on the go, and if necessary, obtain an e-prescription. Through Breakthrough, the company’s behavioral health service, MDLIVE enables consumers to schedule video appointments with licensed therapists. To learn more about how MDLIVE is using telehealth innovations to improve the delivery of healthcare, visit www.MDLIVE.com.See more