Very good customer service. My Meaco Arete One 12L developed a fault where the control panel was not working and the unit could not be turned off without unplugging it.
I contacted support and the process was quick and smooth. They arranged collection, kept me informed, and repaired the unit. According to the service report, they replaced the main PCB, display PCB, and sensors. The dehumidifier now works perfectly again.
Communication was clear, turnaround time was reasonable, and the repair was done under warranty with no issues.
Overall, I am very satisfied with the service and would recommend Meaco.
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Meaco Britain's leading suppliers of portable dehumidifiers, heaters and air purifiers. Winners of three Which? awards, T3 Platinum award, Good Housekeeping Tried and Tested award and many, many more.
