The engineer came yesterday to fix the bathroom, but they turned off our hot water and we have had no hot water since. I have called the company several times, and each time I am told that an engineer will come within 24 hours — but after 24 hours, I am told the same thing again with no action. This situation is very frustrating and unacceptable. We need the hot water restored urgently, and I would appreciate a proper follow-up without any more delays.
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Mears is one of the UK’s leading housing solutions providers to both the public and private sector. With more than 5,400 employees, we work with clients to help develop, fund and implement innovative housing solutions.
We are the largest provider of repairs and maintenance, and regeneration services across the UK. We are a highly responsible partner, who is committed to; delivering the highest levels of customer service, keeping our promises, creating a great place to work, and tackling issues that matter to people and communities.See more