Contacting my HA about multiple issues present with my home. Still waiting for someone from Mears to come and follow up an assessment to structure damage to my exterior house wall. (Shelf of bricks have cracked causing structural concern). Company won't allow me to take photo's to send to them in evidence of my claims. On top of that, haven't had a gas boiler service in over 18 months. Had an appointment for 2 days ago. Removed everything from the airing cupboard so they could access it. No one turned up. Got another boiler service today for 8am to 1pm and still waiting for someone to show up. Doubt anyone will turn up. Why my HA still affiliates themselves with this cowboy company is a massive concern for me.
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Mears is one of the UK’s leading housing solutions providers to both the public and private sector. With more than 5,400 employees, we work with clients to help develop, fund and implement innovative housing solutions.
We are the largest provider of repairs and maintenance, and regeneration services across the UK. We are a highly responsible partner, who is committed to; delivering the highest levels of customer service, keeping our promises, creating a great place to work, and tackling issues that matter to people and communities.See more