Absolute joke of a company. Recently moved into my first home and I need my boiler re-commissioned. I was told to call the company to sort it. First time I called, the lady told me I didn’t need it recommissioned and then put the phone down on me when it turns out I did need it done. Tried calling at work, 30 minutes later they picked up and put the phone back down. Decided to call again, i was waiting for WELL over an hour. Still no answer. I’m not even sure what to do, I’ve got no hot water and these useless jobsworths can’t do their job properly and answer the phone. If I had the time I’d go to head office about it.
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Mears is one of the UK’s leading housing solutions providers to both the public and private sector. With more than 5,400 employees, we work with clients to help develop, fund and implement innovative housing solutions.
We are the largest provider of repairs and maintenance, and regeneration services across the UK. We are a highly responsible partner, who is committed to; delivering the highest levels of customer service, keeping our promises, creating a great place to work, and tackling issues that matter to people and communities.See more