Jobs raised and either marked as completed when never done or no show at all. I've raised complaints with management and had no resolution. Notch work completed when they actually do turn up. Lambeth Council have changed contractor however Mears staff are being kept on by the new contractor so no hope of any improvement! Raised a job over a week ago which remains outstanding, Lambeth Living cannot get through to Mears so have given me the number to call direct and I've been waiting to speak to someone for 2hours 20 minutes and counting.... Absolutely horrendous company, the Council are utterly irresponsible for working with this contractor
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Mears is one of the UK’s leading housing solutions providers to both the public and private sector. With more than 5,400 employees, we work with clients to help develop, fund and implement innovative housing solutions.
We are the largest provider of repairs and maintenance, and regeneration services across the UK. We are a highly responsible partner, who is committed to; delivering the highest levels of customer service, keeping our promises, creating a great place to work, and tackling issues that matter to people and communities.See more