TWO MILTON KEYNES MEARS WORKERS CAME TO FIX MY CEILING AT 8.20 THIS MORNING LEFT AT 2.15PM.WITHIN THAT TIME THEY HAD BEEN SITTING IN THEIR VAN AND OUT GETTING 4XPLASTERBOARD SO ONLY DID 1HR AND 20MINUTES WORK.WHEN I ASKED THE WORKER WHY I HAD TO WAIT UNTIL TOMORROW FOR PLASTER TO BE PUT ON HE BECAME VERY RUDE AND SWORE AT ME INFRONT OF MY CHILDREN WHICH WAS ALL RECORDED.I RANG TO COMPLAIN AND THEY SAID THEY WOULD REFER IT,THEN HAD THE CHEEK TO ASK ME COULD HE SEND THE SAME MEN AROUND IN THE MORNING.THE PLASTER BOARD THAT HAS BEEN PUT UP IS AWFUL,ALL SPLIT.THANKS FOR THE CUSTOMER SERVICE MEARS IT WAS DISGUSTING AND I WILL BE TAKING THIS MATTER FURTHER.NOW THEY ARE TELLING ME THAT THEY CANT COME OUT UNTIL THE MIDDLE OF JUNE TO PLASTER CEILING.I EXPLAINED THAT IT IS MY DISABLED SONS BEDROOM AND THAT HE HAS NO BEDROOM TO SLEEP IN UNTIL THE WORK IS DONE BECAUSE OF THE MESS THEY HAVE LEFT IT IN.MEARS DIDNT CARE WHAT I WAS SAYING ONLY BECAUSE I MADE A COMPLAINT NOW MY SON HAS TO SUFFER WITH NO BEDROOM BECAUSE THESE PEOPLE JUST DONT CARE OR HAVE ANY EMPATHY.THIS COMPANY DONT CARE IF THEIR WORKERS ARE SWEARING AT YOU INFRONT OF YOUR CHILDREN,THEY GUY WHO TOOK MY COMPLAINT SAID HE WOULD ASK THE WORKERS TO CURB THEIR LANGUAGE. ARE THESE PEOPLE FOR REAL NOT EVEN AN APOLOGY.
Claim your business profile now and gain access to all features and respond to customer reviews.
Mears is one of the UK’s leading housing solutions providers to both the public and private sector. With more than 5,400 employees, we work with clients to help develop, fund and implement innovative housing solutions.
We are the largest provider of repairs and maintenance, and regeneration services across the UK. We are a highly responsible partner, who is committed to; delivering the highest levels of customer service, keeping our promises, creating a great place to work, and tackling issues that matter to people and communities.See more