Never even turned up. Got a text message to say they were on the way, my sofa is next to the window and I can see the whole of our street no work van came on the road. Phoned up to see what was happening to be told they had been out and couldn't complete the job. When I explained that no one had been the lady on the phone tried to say that he may have got to our address and realised he hadn't got the parts, we've already been waiting over a month for the part, so why was this appointment even made if they don't have the part! Looks like to me they are trying to make it look like our fault they haven't completed the job on time. Rotherham council don't care.
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Mears is one of the UK’s leading housing solutions providers to both the public and private sector. With more than 5,400 employees, we work with clients to help develop, fund and implement innovative housing solutions.
We are the largest provider of repairs and maintenance, and regeneration services across the UK. We are a highly responsible partner, who is committed to; delivering the highest levels of customer service, keeping our promises, creating a great place to work, and tackling issues that matter to people and communities.See more