Having a new kitchen fitted. The contractors have not a clue on how to fit the flooring. It was beyond acceptable second floor attempted. Done to a satisfactory standard. Sink fitted they have left the stop cock leaking for more than two weeks. Still not resolved. Such a lack of communication between site manager and workers. Most workers I have come across English is not their first language. Worker painting has done a below satisfactory job. I myself will need to paint again !! Crack in a cupboard unit which they have tried covering with sealant rather than replace the back panel. They have not respected my home and have not tidied up after them each day. I was told the work would be completed with fifteen days. It has now been five weeks and they have still not resolved and completed the jobs. Moat have offer me this new kitchen. I have now complained to Moat Housing still waiting on a plan of action. They are all useless and no one seems to care. Even though as a tenant I am told to look after their home which they show little care about.
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Mears is one of the UK’s leading housing solutions providers to both the public and private sector. With more than 5,400 employees, we work with clients to help develop, fund and implement innovative housing solutions.
We are the largest provider of repairs and maintenance, and regeneration services across the UK. We are a highly responsible partner, who is committed to; delivering the highest levels of customer service, keeping our promises, creating a great place to work, and tackling issues that matter to people and communities.See more