No stars, cut to the chase, Having worked in the plumbing & heating industry for 30 plus years and still value every customer acquired over the years as my name is on my business.These Unorganised, clueless & unprofessional outfit should not be in customer service.., period.1 Boiler breaks down 2 No HTG /HW3 Gas inlet capped due leak4 Job gets raised 9:30 am5 4 - 24hrs to attend 6 8pm Eng attends Out of Hours7 cannot do anything out of Hours.8 Says Job held back in office til 5pm9 Offers 2 heaters10 I tell him to F——O—-.11 I call an engineer who caresabout his reputation values his customers.Doubt you will ever take this onboard but when we are Crap at what I do We’ll stop doing it!!The only reason you could ever win contracts is if backhanders are involved.
Claim your business profile now and gain access to all features and respond to customer reviews.
Mears is one of the UK’s leading housing solutions providers to both the public and private sector. With more than 5,400 employees, we work with clients to help develop, fund and implement innovative housing solutions.
We are the largest provider of repairs and maintenance, and regeneration services across the UK. We are a highly responsible partner, who is committed to; delivering the highest levels of customer service, keeping our promises, creating a great place to work, and tackling issues that matter to people and communities.See more