After numerous phone calls to the repairs line from several tenants, no engineer has ever turned up, and our heating problems are still unresolved. The operators are curt, unfriendly, unprofessional and couldn't care less about customers. Promises to call back are completely ignored.
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Mears is one of the UK’s leading housing solutions providers to both the public and private sector. With more than 5,400 employees, we work with clients to help develop, fund and implement innovative housing solutions.
We are the largest provider of repairs and maintenance, and regeneration services across the UK. We are a highly responsible partner, who is committed to; delivering the highest levels of customer service, keeping our promises, creating a great place to work, and tackling issues that matter to people and communities.See more