ME bank is the worst!!
It took a total of 7 hours of being on hold and transferred to one department after another, with false promises of a call back, over the course of 4 days to get the answer to a simple question about paying off and finalising a loan.
When I finally made it through to round ten and faced the final boss on my quest, they were finally able to answer my question. Furthermore, I was told half of their staff had been made redundant which was causing a great deal of complaints and wait times.
Also they were unable to send me an email with the relevant information, and said I had to write down all the information they were giving me.What bank in 2026 doesn’t have the capability to send emails!
Time to start looking for another bank!
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