I had to reach out multiple times regarding an online order. Initially, they couldn't locate the product, then it was sent to my address but didn’t arrive due to a strike. After several contacts, I was told my refund was processed, but it wasn't. Customer service was rude and unhelpful, leading to a frustrating experience. I won’t be back, and I advise others to shop in-store only.
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Since 1971, MEC has sold exceptional products at fair prices, and people who shop here get one of the best guarantees around.
We inspire and enable everyone to lead active outdoor lifestyles. We do that by selling outdoor gear, clothing and services. We match our members with gear that suits their needs. But we offer more than products, we offer passion. We love to share our expertise, experience, and enthusiasm.See more
