I ordered few Charlotte Tilbury products, which i usually order through Charlotte’ official website. Mecca allowed me to click and collect and Eastland store, but going there i got to know they are out of stock and i can only pick up half stock. They manager said she is unable to contact customer service team by phone, and that i will definitely receive the email about the refund of my items not received. I waited for a day and didn’t receive any email. I am now on call to see whats happening with my paid order and am on phone for last 35 mins and haven’t been picked.
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