mecca.com.au

2.5
2.5 Based on 40 reviews

Shop the exclusive edit of over 100 beauty brands across makeup, skin care, body, hair, nail & fragrance on Mecca Cosmetica & Mecca Maxima....

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Average Rating

2.5

/
5

40 Reviews

5 Star
31%
4 Star
2%
3 Star
7%
2 Star
5%
1 Star
55%

All Reviews

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Review Time

D Brown
I was buying a present for my wife at Mecca Westfield Carindale and Bella and Candice were super fr

I was buying a present for my wife at Mecca Westfield Carindale and Bella and Candice were super friendly, helpful and went out of their way to give me some good suggestions and do a little gift wrapping as well. Thank you

5
Date of experience: Feb 14, 2026
Monique Timmins
Online order system is horrendous ! If you can go in store .. I called them a day after placing orde

Online order system is horrendous ! If you can go in store .. I called them a day after placing order as my status hadnt changed and pending as one item out of stock. Speaking to customer care and they can’t even get a message to warehouse to say to remove that item and send the rest of the order . Won’t ever order online from them again.

1
Date of experience: Feb 14, 2026
Monique Timmins
Online order system is horrendous

Online order system is horrendous ! If you can go in store .. I called them a day after placing order as my status hadnt changed and pending as one item out of stock. Speaking to customer care and they can’t even get a message to warehouse to say to remove that item and send the rest of the order . Won’t ever order online from them again.

1
Date of experience: Feb 12, 2026
D Brown
Friendly & Helpful staff

I was buying a present for my wife at Mecca Westfield Carindale and Bella and Candice were super friendly, helpful and went out of their way to give me some good suggestions and do a little gift wrapping as well. Thank you

5
Date of experience: Feb 11, 2026
Linda Butler
Mecca NZ

Mecca NZ. So soSpeedy with delivery got the next day as always, love the face oil

5
Date of experience: Feb 05, 2026
Jayda wells
Lovely Mecca Maxima Hobart Experience

Hi, My name is Jayda Wells and I recently visited the Mecca Maxima in Hobart Tasmania and I can't explain how beautiful every single worker was I think there were about eight workers that came up to my family so beautiful sweet and kind 💕 we had a few questions for some that were answered beautifully and some employees just came to check on us one even complemented on me and my family's beautiful and the cutness of my siblings 🥹🥰 they were all so gorgeous and sweet. Also they displayed he most beautiful makeup on here face and also enhance the natural beauty. All of my questions were answered with care and very informational and they put heaps of effort in. The store was kept beautifully and smelt absolutely Devine . I loved how the whole store was set out so cute clean and aesthetic and the makeup testers were kept super clean easy and accessible and the products easy to find. While using a tester a lovely lady brought me and my little sister a tissue because of all the testers we had on us and was so beautiful and kind they all just put hat little more effort and it felt like they really cared as they weren't even concerned by force selling us products that we didn't need. They were just interested in showing us products that would be cool or going in depth with products that we wanted. Overall I really love the experience and I would love to go back again. Hopeless helps J Wells

4
Date of experience: Jan 20, 2026
Zara Cole
Love Mecca

I love the service at mecca, they are always so kind! Their make up stylists are always so good, and the employees always help you find your way around the store!

5
Date of experience: Jan 13, 2026
Ashleigh
Utter incompetence

After buying 7 items online, Mecca having my money for 18 days (11 working days)… I was left in the lurch wondering when I’m ever going to get my order. Despite my multiple attempts via their online customer chat, phone calls and an email all they could respond with was a generic ‘sorry’ and no promise of action and accountability from Mecca. Utter incompetence doesn’t even describe the half of this company. All for my final email of demand leading them to say EVERY item I bought was no longer in stock. Was it no longer in stock or a decade expired??? After being called out and going viral for selling disgustingly old make up because the company is too money hungry to have sales when they are usable????? Bye Mecca last dollar out of me

1
Date of experience: Jan 13, 2026
Engy Lamaduse
I bought amazing products

I bought amazing products

5
Date of experience: Jan 08, 2026
Dirty packaging

Bought a body and hair spray and the packaging looked like a word war two relic. It was covered in dirt and had scuff marks all over the lid that could not be removed

3
Date of experience: Jan 06, 2026

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Business Details

  • Shop the exclusive edit of over 100 beauty brands across makeup, skin care, body, hair, nail & fragrance on Mecca Cosmetica & Mecca Maxima.

  • language https://mecca.com.au

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