Terrible customer service. Avoid buying pro! For 4 months now I have been trying to download the files I uploaded to my pro account only to be told that I have to download them in batches of under 2GB. I had errors each time I downloaded the folder that would say the zip folder is invalid when I tried to open it. They told me it is my internet connection. (I have tried the downloads on three different connections and the error persists). And made me do tests that were a total was of my time. I am a video producer and have several files on an important project that I just cannot complete. It would take me days or weeks even to download each one individually. It has cost me time, money, and stress. I had to cancel my pro account and now I cannot even bulk download. They are not offering me any other solution other then making out as if it's my issue and not theirs. AVOID!!!!
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