"We will respond to your call as soon as possible." That's all you hear repeatedly. All I want is a specific delivery date for the washing machine I purchased and paid for, but the company can't provide it. Despite the machine arriving at the local depot 10 days ago, there's been a delay. I can't get any information, my money is gone, and my only option is to cancel my order (which means waiting for a refund and ordering elsewhere, only to wait another month). What are my rights? Why offer delivery if you can't organize it? Terrible service. I advise everyone to take their business elsewhere.
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